The manual aims to provide guidance to all parties involved in supporting the management of an Opportunity Shop. Parish Councils should read this manual this in conjunction with the Parish Administration Act and other relevant Diocesan Policies such as Safe Church, Child Safe.
This policy seeks to support the achievement of this goal by providing a transparent and consistent process for raising and resolving concerns and complaints.
Kooyoora handle all professional standards matters for the Anglican Diocese of Bendigo. This poster contains the free-call phone number to call with any complaints.
The Diocese recommends that every Opportunity Shop should have a written memorandum of understanding (MOU). This will clarify expectations and minimise misunderstandings.
This brief guide is designed to help identify the op shop management considerations and risk management practices to assist with developing your Op Shop proposal for Parish Council approval, prior to any commitments being made.